Out-of-network practice. Superbills on request for PPO reimbursement (typically 60–80%). HSA and FSA accepted. See exactly how to submit a claim →
Out-of-network with most PPO plans — request a superbill any time; you submit it through your insurer's member portal.
If you have a PPO plan you may be eligible for 60 to 80% reimbursement.
Email us to request a superbill — an itemized PDF your insurer needs to process the claim. You upload it through your insurer's member portal (most clients spend ~10 minutes per submission). Step-by-step instructions and direct links to each insurer's claim form are in our reimbursement guide.
What's a superbill? A detailed receipt your insurer processes for out-of-network reimbursement — we email it on request.
Unusual situation we don't cover in the guide? Email insurance@getbetterthoughts.com — we answer when we can (not staffed daily).
Most PPO plans reimburse 60–80% of out-of-network therapy fees. Email us to request a superbill — an itemized receipt with the diagnosis and CPT codes your insurer needs — and you upload it through your plan’s member portal. Reimbursement typically lands in 2–6 weeks. For step-by-step instructions and direct links to each major insurer’s claim form, see our reimbursement guide.
Most denials are coding mismatches, missing referrals, or a plan that doesn’t cover telehealth as out-of-network. Call the number on the back of your insurance card to ask why — most issues are a one-call fix. If you’d like the denial letter looked at, paste the text into your next session and we can talk it through together.
Yes. Therapy with a licensed clinician is an eligible HSA/FSA medical expense. You can pay with an HSA/FSA card directly, or pay by card and submit our receipt to your HSA/FSA administrator for reimbursement. We provide receipts automatically; just ask if you need a specific format.
Yes — the 15-minute consult is genuinely no-pressure. You can reschedule it directly through the booking confirmation email; no fee, no awkward phone call. The consult is free and exists to help you check fit before any commitment.
More questions? Read the full FAQ →
Out-of-network. Superbills on request for PPO reimbursement — typically 60–80%.
HSA & FSA accepted.
15-minute video call
A 15-minute video call with Rose. We'll talk about what's bringing you in and see if I'm the right fit. No pressure to book sessions afterward.
No credit card · 15 minutes · Talk directly with Rose
